Contact us

💬 We’re Here Whenever You Need Us

At Velinor, we don’t just serve customers — we care for a community.
Your comfort, clarity, and confidence matter to us at every step of your journey, from browsing our collection to unboxing your order. Our support team is always ready to guide you with kindness, speed, and sincerity.

🔎 Find Help Instantly

For quick answers, our FAQ section covers everything you may need, including:

  • 🛒 Orders & Tracking — status updates, delivery timelines, and more

  • 🚚 Shipping & Returns — policies, replacements, and easy returns

  • 💳 Payments & Accounts — billing, refunds, and account queries

  • 🧴 Product Details & Care — usage tips and material guidance

Just a few taps, and you’ll have your answer.

🤝 Need Something More Personal?

We’re happy to assist with:

  • Order updates or delivery concerns

  • Recommendations or product-related questions

  • Collaboration or partnership inquiries

  • General feedback or support requests

We love hearing from you — and we’re here to help.

📧 Reach Out Anytime

     Email: velinor.us@gmail.com
Response Time: 24–48 hours

📭 Didn’t See Our Reply?

Sometimes our messages may land in your spam, junk, or promotions folder.
If you don’t see a response, be sure to take a quick look there.

✨ Our Promise to You

Every message is important.
Every customer is valued.
And every experience matters.

Whether you're seeking guidance, sharing your thoughts, or simply saying hello, we’re committed to making your time with Velinor warm, seamless, and unforgettable.